customer care

How Do You Effectively Track Customer Satisfaction in an Online Business?

When we want to ensure that we are serving our customers properly and professionally, we usually ask for constructive feedback on improving our business. One of the best ways of knowing how your product or your service is catering to your target market’s needs and wants is by effectively tracking the satisfaction of customers. Normally, …

How Do You Effectively Track Customer Satisfaction in an Online Business? Read More »