Month: March 2020

negative feedback

Dealing With Negative Customer Feedback Online

Whether you run an e-commerce business or a brick-and-mortar store, customer feedback will always find its way online thanks to the modern Internet. Social media pages, comment sections, rating systems, and other feedback mechanisms allow customers to voice out their opinions about your business, both good and bad, easily. While good feedback is always appreciated, …

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woman working in a cafe

Three Flexible Alternative Work Arrangements for Employers to Offer

We spend much of our adult lives working, so it’s no surprise that employers frequently receive complaints about a lack of flexibility. This can go beyond work-life balance concerns; sometimes, employees have to juggle family responsibilities or changing circumstances. Here are some options that an employer could offer to accommodate their employees’ requests for an …

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lock on keyboard

Creating a Good Access Control Policy to Protect Sensitive Business Data

When running a business—either small or big—it’s important to look into the cybersecurity measures we have in place if not to protect our business, at least to protect the information we have gathered from our customers. Business owners have the responsibility to protect such sensitive information from getting into the wrong hands. Cybercrimes such as identity theft, …

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